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#17: Appreciate and engage with your best customers

#17: Appreciate and engage with your best customers

December 14, 2015

Appreciate and engage with  your best customers

Sage discovered the value of engaging with their best customers after inviting C-level customer executives to attend a half-day session with Sage executives.  The greatest customer experience value came as the executives engaged with one another, and became Sage advocates in the process.  Post-analysis revealed participating customers doubled their annual spend with Sage after the conference.